Exchange and Return Policy

Here’s the English version of your Exchange and Return Policy for your store, written in a clear and professional style:

Exchange and Return Policy

At Space Toy, customer satisfaction is our top priority. Please find below our exchange and return policy:

1. Exchange and Return Period

• Customers may exchange or return products within 7 days from the date of purchase with the original receipt.

• In the case of a manufacturing defect, customers are entitled to exchange or return the product within 14 days.

2. Conditions for Exchange and Return

• The product must be in its original condition (unused and in its original packaging).

• The original receipt must be presented.

• Exchange and return are not applicable on discounted items (offers and clearance) unless a manufacturing defect is found.

• Electronic toys or products that are affected by hygiene and safety once opened cannot be returned.

3. Refund Process

• Refunds will be made through the same payment method used at the time of purchase.

• For electronic payments, refunds may take 3–14 business days, depending on the bank.